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    You are at:Home - Franchisee Resources - 3 Mistakes Some Franchise Owners Make When Engaging Their Local Community
    Franchisee Resources

    3 Mistakes Some Franchise Owners Make When Engaging Their Local Community

    Timothy KatschBy Timothy KatschDecember 24, 20243 Mins Read
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    Thumbnail image of Engaging Local Community Article for Franchisees and Franchise Owners. All Text with Graphic of computer and money
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    In today’s competitive market, standing out as a local franchise business owner isn’t just about offering great products or services—it’s about becoming a trusted and recognizable part of your local community. Imagine your business as more than a storefront but as a cornerstone of your neighborhood, where customers feel a genuine connection. By investing in connections, you can create lasting relationships that not only boost your brand but also establish you as a go-to name people can count on. Wondering how to make this happen? Read on to discover three powerful strategies that can turn your business into a local favorite by avoiding three common mistakes.

    Franchise Owner Mistake #1 – Taking A Micro Approach

    TARGET GROUPS – Offer Discounts or Promotions for Community Groups:

    Offering special discounts or promotions to community groups is an excellent way to show appreciation and drive new business. Consider offering a percentage off for teachers, first responders, or members of local clubs and organizations.

    For instance, a fitness studio might provide a discounted group rate for a local mom’s club. These tailored offers encourage community members to choose your business over competitors while building a reputation as a supportive and inclusive local partner.

    Franchise Owner Mistake #2 – Your Name and Brand Are Not Visible in the Community

    SPONSOR LOCAL EVENTS:

    Sponsoring local events or sports teams is a powerful way to make your business known in the community. Whether it’s a youth soccer league, a neighborhood block party, or a local charity run, sponsorship puts your brand in front of a highly engaged audience.

    For example, a local pizza franchise could sponsor the uniforms for a high school football team, ensuring their logo is prominently displayed throughout the season. Not only does this increase your visibility, but it also shows your support for the community, fostering goodwill and positive word-of-mouth.

    Franchise Owner Mistake #3 – Going at it Alone

    LOCAL MARKETING IS A TEAM SPORT

    Collaborating with other local businesses allows you to reach new audiences and build a stronger presence within your community. Find complementary businesses and create mutually beneficial partnerships. For example:

    • Dog grooming businesses and dog daycare businesses may cross-promote services at their locations.
    • Plumbing franchises may have referral agreements with a local home cleaning franchises.

    By pooling resources and audiences, both businesses gain increased exposure while reinforcing a sense of community collaboration.

    By implementing these strategies, your business can establish itself as a trusted and valued member of the community. Start today and watch how meaningful engagement can transform your local presence into a foundation for lasting success.


    Looking for a foundation to start writing your local story? Learn more about our advertorial services that will showcase your business within your local community.

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    Timothy Katsch
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    Tim Katsch is a former EVP of a Franchisor overseeing Operations, Real Estate, Construction and Marketing divisions. He now runs Franchise Hire Recruiting & Executive Search helping select franchise brands locate hard-to-find professionals who makeup strong franchise teams. In the wee hours of the morning he loves to write about what's happening in franchising.

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